Welcome to the Research Verified® ("Company", "we", "us", "our") website. These Terms and Conditions apply to our websites, microsites, and mobile versions of these websites, including www.researchverified.com, that expressly adopt display or link to these Terms and Conditions (collectively the "Site"). Please read through these Terms and Conditions carefully before using the Site and print a copy for future reference. Please also read our Privacy Policy regarding personal information provided by you, which is incorporated herein by reference.
BY ACCESSING OR USING THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, INCLUDING THE DISCLAIMERS SET FORTH BELOW. IF YOU ARE NOT WILLING TO BE BOUND BY THESE TERMS AND CONDITIONS, INCLUDING THE DISCLAIMERS, PLEASE DO NOT ACCESS, BROWSE, OR USE THE SITE.
Health Disclaimer
The information available on the Site is provided for informational purposes only and is not meant to substitute for advice provided by your health care professional. Any statements on this Site or any materials or supplements distributed or sold by Site have not been evaluated by the Food and Drug Administration. Products available on the Site are not intended to diagnose, treat, cure or prevent any disease ("Products"). We suggest consulting with a physician before using any of our Products. You should not use the information available on or through the Site for diagnosing or treating a health problem or disease, including delaying treatment, or prescribing any medication. The results on all Products are not typical and not everyone will experience these results.
Return Policy
At Research Verified™, we strive to ensure you are 100% satisfied with the products you purchase from us. We stand behind our top quality products and stringent controls to offer cutting edge nutritional health supplements with a confident risk-free, 100% satisfaction guarantee. If at any time you are not happy with a product you purchased from us or from one of our authorized sellers, you may return any opened & unopened bottles within 365 days from the time you bought it, for a full refund of the purchase price, (this excludes shipping).
To request a refund you must obtain an RMA (Return Authorization). Requests must be made online and submitted with your order information. If you return your product without a RMA number you will not be refunded. Shipping and handling charges are non-refundable. For returns via mail, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 365 day period. Company reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. Once your return has been received, a credit to your card or refund check will be issued and an e-mail confirmation will be sent within 30 days.
Please note that because we are unable to control the quality of our products sold by unauthorized sellers, the Research Verified™ 365-Day Satisfaction Money Back Guarantee is not available for products purchased from unauthorized sellers.
*Please remember to call customer service to get your return number (RMA number). Packages must be returned within 365 days of purchase.
Phone: 800-685-3330
Email: [email protected]
Use of this Site
The Site is provided for informational purposes only. The design of this Site and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Site are protected by copyright, trademark and other laws. Except as provided in the next sentence, no material from any portion of the Site may be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way shape or form. Subject to these Terms and Conditions, you (identified herein as "you" or "user") are hereby granted a personal, limited, non-exclusive, royalty-free, non-transferable license to access and use the Site for your own informational purposes. All rights not expressly granted are reserved by the Company and its licensors. This limited license may be revoked at any time for any or no reason.
Products, Content and Specifications
All features, content, specifications, products and prices of products and services described or depicted on the Site, are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. Company will make all reasonable efforts to accurately display the attributes of products, including the applicable colors; however, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services on the Site at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Site. By placing an order, you represent that the products ordered will be used only in a lawful manner.
No Resale
By purchasing the Products hereunder you agree that they are being acquired for the account of the purchaser's sole use and consumption, and not for resale, in whole or in part. Resale of this product is strictly prohibited.
Shipping Policy
We currently offer three shipping options within the United States: Standard, Expedited, and Express.
The cost for shipping is based upon total order amount and can be seen inside your cart at the time of purchase.
Standard typically takes between 3-6 business days, Expedited takes between 2-3 days and Express takes 1-2 days. Shipping times will vary and are not guaranteed.
When an order is placed, it will be shipping to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Site. All purchases from the Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from the Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
Information Disclaimer
We attempt to be as accurate as possible regarding Product descriptions, pricing, and availability on the Site. However, unless specifically stated otherwise in writing on the Site, we do not warrant that product descriptions, pricing, and availability are accurate, complete, reliable, or error-free. From time to time, the Site may contain typographical errors, inaccuracies, or omissions relating to the product descriptions, pricing, and availability. We reserve the right to revise the price, descriptions, and/or availability of Products without notice. In addition, we reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.
Trademarks
Certain trademarks, trade names, service marks and logos used or displayed on this Site are registered and unregistered trademarks, trade names and service marks of Company and its affiliates. Other trademarks, trade names and service marks used or displayed on this Site are the registered and unregistered trademarks, trade names and service marks of their respective owners, including Company and its affiliates. Nothing contained on this Site grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this Site without the written permission of Company, or such other owner.
Linking to this Web Site
Creating or maintaining any link from another site to any page on this Site without our prior written permission is prohibited. Running or displaying this Site or any information or material displayed on this Site in frames or through similar means on another site without our prior written permission is prohibited. Any permitted links to this Site must comply will all applicable laws, rule and regulations.
Third Party Links
This Site may include links to third party sites not operated by Company. All such links are provided solely as a convenience to you and in no way signify any endorsement of any such sites or the content thereof. ACCESS TO ANY SUCH LINKED SITE IS AT YOUR OWN RISK, AND COMPANY WILL NOT HAVE ANY LIABILITY ARISING OUT OF OR RELATED TO SUCH SITES AND/OR THEIR CONTENT, OR FOR ANY DAMAGES OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH ANY USE OF OR RELIANCE ON ANY SUCH CONTENT, OR ANY GOODS OR SERVICES, AVAILABLE ON OR THROUGH ANY SUCH SITE.
User Content
This Site may allow the user to upload photographs, videos, reviews, or other content ("User Content"). The user shall be solely responsible for the User Content and the consequences of submitting and publishing the User Content via the Site. The user shall retain ownership of all User Content and hereby grants to Company a non-exclusive, royalty-free, transferable, worldwide right and license to use, reproduce, modify, adapt, publish, translate, distribute and display the User Content via the Site and for our business purposes. The user also grants to the other users of the Site a non-exclusive license to access the User Content via the Site, and to use, reproduce, distribute and display such User Content as permitted through the functionality thereof and subject to these Terms and Conditions. The user grants Company the right to identify the user as the author of any such User Content by name, email address, or screen name, and the user acknowledges that Company has the right, but is not obligated, to use any such User Content and that Company may cease utilizing such User Content at any time for any reason. The User agrees not to submit, upload, or otherwise make available via the Site any content or materials (i) that are unlawful, threatening, abusive, harassing, defamatory, libelous, obscene, vulgar, profane, injurious to third parties, or which invade another person's privacy, further the commission or concealment of a crime, or are otherwise objectionable; (ii) infringe the copyright or other intellectual property rights of a third party; or (iii) with respect to which the user does not have the rights necessary to transmit and publish such content or materials, or to grant Company the license to use such content or materials as described herein. The user acknowledges that Company has no obligation to monitor or screen User Content submitted to the Site, but that Company shall have the right (but not the obligation) to reject, remove or delete any User Content at its sole discretion.
Mobile Terms of Service
The Research Verified mobile message service (the "Service") is operated by Research Verified (“Research Verified”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Research Verified’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Research Verified through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include specials, promotions, product launches, discounts, abandoned cart, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Research Verified. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18449874503 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Research Verified mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18449874503 or email [email protected].
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Third Party Content
The user understands and agrees that the Company does not control and is not responsible for any content made available on the Site by other users. The user's use of, or reliance on, any information contained in such third party content is at the user's sole risk. Under no circumstances will the Company be liable for any such third party content or for any loss or damage resulting from the user's use of, or reliance on, such third party content.
DISCLAIMERS
COMPANY AND ITS LICENSORS DO NOT WARRANT OR GUARANTEE THE ACCURACY, RELIABILITY OR COMPLETENESS OF THE WEBSITE CONTENT OR REPRESENT THAT THE WEBSITE OR THE WEBSITE CONTENT IS ERROR-FREE OR CAPABLE OF OPERATING ON AN UNINTERRUPTED BASIS. THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE" AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT ALLOWABLE UNDER APPLICABLE LAW, ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE HEREBY DISCLAIMED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
LIMITATIONS OF LIABILITY
USE OF THE SITE IS AT THE USER'S OWN RISK. TO THE FULLEST EXTENT ALLOWABLE UNDER APPLICABLE LAW, COMPANY AND ITS LICENSORS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO: (I) USE OR MISUSE OF THE WEBSITE OR THE WEBSITE CONTENT; (II) INABILITY TO ACCESS OR USE THE WEBSITE OR THE WEBSITE CONTENT; (III) ANY LOSS OR CORRUPTION OF DATA OR INFORMATION SUBMITTED VIA THE WEBSITE; (IV) ANY COMMUNICATIONS OR SERVICES PROVIDED BY, OR REQUESTED FROM, COMPANY VIA THE WEBSITE; OR (V) ANY PERSONAL INJURY (INCLUDING DEATH) OR PROPERTY DAMAGE RESULTING FROM ACCESS TO OR USE OF THE WEBSITE. THE FOREGOING LIMITATIONS OF LIABILITY SHALL APPLY WHETHER THE CLAIM IS BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Choice of Law; Jurisdiction
These Terms and Conditions supersede any other agreement between you and Company to the extent necessary to resolve any inconsistency or ambiguity between them. These Terms and Conditions will be governed by and construed in accordance with the laws of the State of Ohio, without giving effect to any principles of conflicts of laws. Any action seeking legal or equitable relief arising out of or relating to this Web Site will be brought only in the federal or state courts of the State of Ohio. A printed version of these Terms and Conditions will be admissible in judicial and administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Agreement to Arbitrate: Any civil action, claim, dispute or proceeding arising out of or relating to access to or use of the Website will be resolved exclusively through final and binding arbitration, before a single arbitrator, rather than in court. The arbitrator, and not any federal, state or local court or agency, will have exclusive authority to resolve any dispute arising out of access to or use of the Website, and to arbitrate any part of these Terms, including any claim that all or any part of the this section or these Terms is void or voidable.
The arbitration will be conducted by the American Arbitration Association (the "AAA") exclusively in Franklin County, Ohio, under the AAA's rules and procedures, as modified by this section. The AAA's rules are available at www.adr.org. A form for initiating arbitration proceedings is available on the AAA's site at http://www.adr.org.
You and we will select the arbitrator, and if you and we are unable to reach agreement on selection of the arbitrator within 30 days after the notice of arbitration is served, then the AAA will select the arbitrator. Arbitration will not commence until the party requesting arbitration has deposited U.S. $1,000 with the arbitrator for the arbitrator's fees and costs. The party requesting arbitration will advance such sums as are required from time to time by the arbitrator to pay the arbitrator's fees and costs until the prevailing party is determined or the parties have agreed in writing to an alternate allocation of fees and costs.
The arbitrator will decide the substance of all claims exclusively in accordance with the laws of the State of Ohio, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator will not be bound by rulings in prior arbitrations involving our other Users, but is bound by rulings in prior arbitrations involving the same User to the extent required by applicable law. Judgment upon any award rendered by the arbitrator is final, binding and conclusive upon you and us and your and our respective administrators, executors, legal representatives, successors and assigns, and may only be entered in the state or federal courts of record for Franklin County, Ohio.
Prohibition of Class and Representative Actions and Non-Individualized Relief: EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS PART OF ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND WE AGREE OTHERWISE IN WRITING, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE OR CLASS PROCEEDING. THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS.
Changes to Terms and Conditions; Updates
We reserve the right, at our discretion, to modify, add, or remove portions of these Terms and Conditions at any time and each such change shall be effective immediately upon posting. Your continued use of this Site following the posting of changes to these Terms and Conditions will mean you accept those changes.
Changes to Site
At any time and without notice to you, Company may change or modify the Site, or any features or functions thereof, or may suspend or discontinue the Site. Any such termination, change, suspension or discontinuance shall be without liability to you.
Indemnity
You agree to indemnify and hold Company and our parents, affiliates (and their franchisees and licensees), and subsidiaries, officers, directors, employees, successors and assigns, harmless from any claim, liability, loss, cost, expense, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of (1) your use or misuse of our Site; (2) your violation of these Terms and Conditions; or (3) your violation of any third party right, including without limitation any copyright, property or privacy right. Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Company in asserting any available defenses. This indemnity survives termination of these Terms and Conditions.
Domestic Use; Export Restriction
We control the Site from our offices within the United States of America. We make no representation that the Site or its content (including, without limitation, any products or services available on or through the Site) are appropriate or available for use in other locations. Users who access the Site from outside the United States of America do so on their own initiative and must bear all responsibility for compliance with local laws, if applicable. Further, the United States export control laws prohibit the export of certain technical data and software to certain territories. No content from the Site may be downloaded in violation of United States law.
Digital Millennium Copyright Act
If you believe that materials available on the Site infringe your copyright, please let us know. You may file a notice in compliance with the Digital Millennium Copyright Act, 17 U.S.C. §512, by emailing us at [email protected], making sure to include ATTN: Legal-DMCA Notice in the subject line.
See 17 U.S.C. §512(c)(3) for the requirements of a proper notification. Please note that if you knowingly misrepresent in your notification that the material or activity is infringing, you will be liable for any damages, including costs and attorneys' fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing. If a notice of copyright infringement has been filed regarding material posted by you, you may file a counter-notification in compliance with 17 U.S.C. §512(g)(3) with our DMCA Agent listed above. If the Company receives a valid counter-notification, it may reinstate the removed or disabled material in accordance with the DMCA.
In accordance with the DMCA and other applicable law, the Company has adopted a policy of terminating, in appropriate circumstances and in our sole discretion, users who are deemed to be repeat infringers. The Company may also, in its sole discretion, limit access to the Site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
General
Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision by us. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of our Terms and Conditions remain in full force and effect.
Questions
If you have any questions regarding these Terms and Conditions or the Site please contact us:
Phone: 800-685-3330
Email: [email protected]